Dynamics 365 CRM Engineer (all genders)

Allgemeine Qualifikationen und Stellenbeschreibung

What you’ll do - Help run, operate and orchestrate daily CRM needs for the stakeholders - As a technical counter part to the MarTech you will help in Growth Team, adopting business requirements, translating them into technical concepts, and delivering its implementation - Develop, maintain and enhance the CRM system, as well as integrate it with other applications and data sources - Design and implement new features and integrations - Provide technical support and guidance to the CRM users and business analysts - Monitor, troubleshoot and resolve CRM issues and incidents - Document CRM processes, workflows, requirements and best practices - Ensure data quality, security and compliance with GDPR and other regulations - Stay updated with the latest CRM trends, technologies and best practices Ihr Profil: What you`ll need - Degree in Computer Science, Engineering, Information Systems or related field - 3+ years experience developing and maintaining CRM solutions using Microsoft Dynamics 365 and Power Platform - Core skills in customizing Dynamics 365 CRM, .Net, CRM SDK, Javascript, Typescript, Power Apps etc. - Strong knowledge of CRM functionalities, modules, workflows, business rules, logic apps, plugins, etc. - Proficiency in C#, .NET, JavaScript, HTML, CSS, SQL etc. - Knowing the best practices- success by design framework for Dynamics 365 - Experience using Azure services such as Azure DevOps, Azure Functions, Azure Logic Apps, etc. - Experience integrating CRM with other systems and applications using APIs, web services, connectors etc. What you`ll bring - Excellent communication, collaboration and problem-solving skills - The ability to work with business SMEs, Marketing, Sales, Product, Service for both B2C and B2B to identify business needs and devise technical solutions to address those needs - The ability to support stakeholders with your deep tool expertise in Use Case Refinement and Delivery Process